our-specialisms

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Senior IT Support/ IT Support; 5-day; Kwun Tong; (HK$20K-23K)

Senior IT Support/ IT Support; 5-day; Kwun Tong; HK$20K-23K)

Our client is a IT Solution Provider, who is seeking a high caliber person to fill the Senior IT Support/ IT Support position:

 

Responsibilities:

  • Support cash management system projects, conduct training to new staff and customers
  • Conduct system demo, software installation, upgrade onsite, and user training
  • Manage project progress, including direct communication with customer, site visit, demo in showroom, installation, testing, conduct user training, go-live support
  • Update Server and Client User Manuals, FAQ
  • Handle and follow up on internal product enhancement request and submit request form.
  • Study and test existing and new machines software
  • Installation of all softwares required in sales activities
  • Conduct internal training to technician/Sales Team on cash management system

Requirements:

  • Degree / Higher Diploma holder in Computer Science, IT or related disciplines
  • Knowledge of MSSQL, basic network infrastructure, software installation
  • At least 3 years' hands-on experience in IT system / projects
  • Excellent communication and presentation skills to customers
  • Able to identify customer’s needs; analyze and provide solutions

For more information, please send your resume complete with cover letter to: vanessa@knightrecruits.com

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

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