Major duties:

• Oversee day-to-day operations including policies & procedures implementation, ensuring smooth flow of stock, arranging regular stock-takes, shop renovation and maintenance, shop display to maximize operation efficiency to all shops;
• Prepare various retail sales reports, incentive report, promotion report, monthly report and market analysis;
• Collect feedback from stores and follow up with relevant departments to improve business and operations efficiency;
• Inventory control, monitoring sales performance and roster, etc.
• Work closely with other internal parties to ensure optimal business operations;
• Provide counselling, coaching, training and motivating the retail sales staff at shops

Requirements:

• Degree Holder in Business Administration or related discipline
• 6-8 years' relevant experience in Retail Operations preferably in FMCG, Retail industry
• Independent, attentive to details, with positive working attitude
• Proactive, customer-oriented, with strong interpersonal and communication skills.
• Fluency in written and spoken in Mandarin, English & Chinese
• Strong planning, organization and time management skills
• Strong sense of responsibility and able to work under pressure