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Customer Services Officer (Hotline; HK$20K - HK$22K; Night Shift Duty)

Our client is a global insurance/healthcare company. They are looking for a Customer Services Officer (Hotline) to add to their growing team.

Responsibilities

  • Handle calls and email in professional manner and follow up the cases according to the procedures set
  • Maintain customer log in relative systems
  • Assist to provide the highest level of customer care service to achieve Company requirements & business target
  • Support ad-hoc projects as assigned

Requirements

  • Associate Degree holder or above in any disciplines
  • Excellent customer service skill is preferred
  • Good communication, presentation and analytical skills
  • Proficiency in both written and spoken English & Cantonese (including Putonghua)
  • Proficient in MS Office applications
  • Fresh graduates welcome

For more information, please send your resume complete with cover letter to: resume@knightrecruits.com

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

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